Frequently Asked Questions

1. How long is the shipping time?

Orders are usually processed within 2–3 business days. Delivery time depends on your location, but most orders arrive within 3–7 days nationwide.

2. Do you ship outside the Philippines?

Yes, we offer international shipping. Rates and delivery times vary depending on the destination.

3. What payment methods do you accept?

We accept bank transfers, GCash, and major online payment options. (You may add or remove based on actual options.)

4. Can I return or exchange an item?

If you received a damaged or incorrect item, we will gladly replace it. Returns and exchanges are accepted within 7 days of receiving your order, provided the item is unused and in original condition.

5. How do I know my size?

Each product page includes a size chart. We recommend checking the measurements before placing your order to ensure the best fit.

6. Can I cancel my order?

Orders can be canceled within 24 hours of purchase. Once shipped, cancellation is no longer possible.

7. How can I contact you?

Email us anytime or message us on our social media pages. We’ll get back to you as soon as possible.